Local Jungle - Current

Gavin Taylor: Good morning. Good morning. Good morning. How are you doing today?

Chris LaFay: That's the reason why. There it is. Okay. Voila. Sorry about that. If you guys were waiting for a minute, my apologies. My headphones muted and I had no idea. So I'm sitting here waiting for like Google Meet to ring at me as a doorbell and I definitely didn't hear that because speakers need to be on. You having a good start to the morning so far?

Gavin Taylor: Yeah. How about.

Chris LaFay: Been good? I. I have a working session with a buddy of mine every Monday morning and so we, we get our week started off on the right foot by virtually working together. So.

Gavin Taylor: That's awesome.

Chris LaFay: Yes.

Gavin Taylor: I invited. We have a new marketing assistant that is starting today. I invited her to be a fly on the wall. I don't know if she's going to be hopping in here in a minute or not. Just kind of take notes, just kind of get up to speed on what's new, what's going on, things like that. Perfect. But also I was out Thursday and Friday, so this first time I see Natalie this week too. I'm trying to get my head, all that back into work right now. So yeah, I'm gonna let you take the reins here. Here, catch me up where we are at. I know I emailed you last week right before I left work and then haven't thought about working since.

Chris LaFay: There you go. That all sounds good. So basically the, the what I want to get through today is I have a very basic game plan of like, how do we get you to a successful like two, how do we start chipping down that timeline? How do we start moving more towards templated stuff and more towards being a one person operation When a website comes on in terms of, from the sales process and having less hands in the kitchen. And so I have a general structure. It's not going to be 100% correct. So I want to talk a little bit about it. Let's add in some details in here and then once we. We don't have to lock that in, but that's basically going to be our checklist for working together. Of like, if we're able to do these things from a process standpoint, some of it requires code, some of it requires design, some of it requires just a mental switch. But if we go through all these things, then there's a good likelihood that you're making progress in shortening that timeline. So I want to go over that and then once we go over that and we make adjustments and tweaks to it, where I sent over Natalie basically Some like contract hour options on a month to month basis. And so I'm game to simply just do meetings and let you guys handle everything. But if there are specific things that you want me to do some research on, like there's some possible AI things that we could possibly include into this process to where if you'd like me to do some research and some script building and stuff for you on your behalf, we could definitely do that as well. It's just more up to you on what would actually provide the most value. So my goal is to kind of go over this whole plan. Some of it gets a little technical, some of it's a little bit bigger picture. Let's hone it down and then let's decide roughly how much time do we want to have on a month to month basis.

Gavin Taylor: Perfect. Before we hop into that too deep. So just to kind of give you a little bit update those two areas of this process that we feel we're missing. Right. It's going to be the overall operations process and it's going to be the technical process process. With that said, we are bringing you as well as one other consultant on and in an ideal world, I'd love it if there's overlap there now what that means. I. I just want to kind of talk out loud here for a minute. She has been CE COO of agencies, blah blah blah. She's taken us from onboarding to make sure that we have everything up front ahead of time through the QA process, through those things. Now with your experience on the technical side, that's where we want to really focus with you is. Okay, we have the process of hey, it goes from client acquisition, this, this, this. But we want Chris to help us with. Okay, how do we get. Here's our folder with all of our client stuff. Here's how the website gets actually built out. So I'd love to show there's going to be some moving pieces in here, what our existing process is and then go over the framework that you built out and see what we can do to interlap it. I'm not sold. Like, hey, our process is perfect. We're not a two week time frame right now, so it's not perfect. We will make whatever changes we need to make. One thing that we do want to continue doing is we tried to do a website launch with a junior developer in the past and it went absolutely terrible. Even though we thought everything was templatized, everything broke, it went to crap. Don't want to do that again. We use E2M which is our web development solution right now. That might be changing in the future but regardless the idea of having one person go through this from beginning it in in theory works really, really well. But I don't think that's going to happen. Most likely what's going to happen is let me show you our process right now and then it'll make a little bit more sense. Okay, so this is behind the scenes. This is Natalie's arts. She is the click up expert in here and she has put all the automations in place to make sure everything goes line by line. So we do the internal setup for every client. That's like the payment, all that stuff. Dan, he is, I don't even know his actual job title. He basically is in charge of client success. He makes sure that we start the process of gathering all the information in the onboarding and then me and him will sit down with a technical onboarding. Now in this process, this one is the first one that we are changing right now. This is also getting changed to more of a strategy. So as a reminder with all of our clients what we do is specifically focus on auto repair shops.

Chris LaFay: But we go, I call a timeout really quick. I just want to make sure when I'm looking at my brain process as well. So so the board that we're looking at right now so like welcome onboarding, technical onboarding, marketing, pre work, the major tasks that are lined up here. This is a part of just the onboarding project. When you close a new client. I'm seeing that at the top of the, at the top of the page there. Onboarding, existing shop, client copy.

Gavin Taylor: Yeah, ignore that. Yes. This is every new client right now.

Chris LaFay: Every new client. Got it. Okay cool.

Gavin Taylor: Or if we are redoing.

Chris LaFay: Oh, this isn't just onboarding. This also has web dev, technical second web QA check, review, launch.

Gavin Taylor: Yeah.

Chris LaFay: Okay. Okay. So this is basically your. When you, when you. The whole thing starts. Okay, exactly that context helps me out. Okay, great.

Gavin Taylor: Yep. So.

Natalie Gregorian: Chris, like when we, when when we say onboarding to us that means the whole kahuna. Yeah, I know in general it means like oh we'll just do a welcome call like bring you into our system normally is how things go but like for us onboarding is everything.

Chris LaFay: Yeah, got it. That makes sense.

Gavin Taylor: Okay so yeah so that when I'm saying that it's taken us two months in the past, it's from really technical onboarding to go live is the two month time frame and we need to get website design basically once we have Everything we need website design to go live. This time frame needs to go to two weeks. So this is what happens during that website design is when I actually send it off to the developers. In an ideal world, we have a template. No, we have some sort of template right now. It's not the greatest, but we are having them actively build a new template right now. But first and foremost is just design the flow framework of the site, create the base template, clone the necessary pages. And this is a really important note. Here is every single one of our clients. It's semi custom, right? So we can use the same base template. But to make sure that we uphold any SEO they built over the years or with previous agencies, we're going to take all the content, everything from the current sites into the new site. Luckily, because it is auto dealership. Not dealerships, repair shops. Mainly it's service pages and vehicle pages. And it's all built the same. I don't care about how it's designed or whatever. I just care about the SEO value of each of the pages and the URLs. That's what clone necessary pages means. As well as having a URL structure which I had up earlier, this is part of my pre work. Basically I will do a screaming frog. Here's all existing pages, here's the service pages we need here, the vehicle pages we need, and here are the PPC pages we need. And they will have that when they're building out this main template. They modify the themes, colors, everything as needed, update the company info, replace the pictures, create the website backup. I'm very paranoid with that at this point. So in every stage of creating backups and then once they have it. Go ahead.

Chris LaFay: This is not just you. I think you're doing the creative.

Gavin Taylor: I assign this over to the developer.

Chris LaFay: So the developer does all the tasks underneath web, underneath web design.

Gavin Taylor: Correct.

Chris LaFay: Okay, Got it. Okay. By the way, I have a new keyboard. Is it super loud in your ears? Fantastic. Okay, good to know. Sorry. Got it. This weekend.

Gavin Taylor: Perfect. And then I'm gonna do the first QA check, make sure everything's good. Good. Then I do what we call piping. By the end of February, our new marketing assistant is going to be taking care of this. This is very simple stuff. Google tag manager, conversion events, send grid, things like that. So by end of the month, this is going to be our marketing assistant. And that's where it gets fun. It gets sent back over to the developers for the technical aspects. So this is going to be all the content from the existing site. This is going to be hiding pages as necessary, removing index as necessary, connect SendGrid, connect all the APIs, everything over, do the page speed robot text and again website backup. So by the end of this, in theory it should be ready to go live. Now this is where we are running into the major time suck is kind.

Chris LaFay: Of a quick question here. So in the first web design step.

Gavin Taylor: Yep.

Chris LaFay: Providing a list of all the pages, no index pages and whatnot. That was just literally creating the site map more likely. So that wasn't them actually because when I see things like over here, replace pictures, update the navigate, clone the necessary pages. Like I was assuming that a lot of the content stuff was done in this, what I'm just going to call phase one. Basically.

Gavin Taylor: Yeah. Let me show you this. I hate this template, but this is one of the templates that we had pre built. So what, what that means clone necessary pages. So for example, models, we have like a models page. Right. This is just again this seems to be lord I, but this is base vehicle and service page. So what they would do is okay, we have 10 different services, they're going to duplicate this nine more times. Name them all, make sure all the URL structures there and then we don't worry about this content at all until the next phase two.

Chris LaFay: You basically just stub out the primary pages. That's what I'm hearing is in the first phase that the developer touches it. You're just basically saying here, the primary pages, the key templates if you will, enough meat on the bone to showcase. Yes, it's all working. Marketing person, go, go do, go do your marketing things.

Gavin Taylor: Exactly. So my, my thought process when I was creating this process is think. Do you have any experience with Duda or.

Chris LaFay: I feel like I, I've heard of it before. I don't think I've used it. What is it?

Gavin Taylor: Okay, it's a, it's another cms, there's another drag and drop builder now due to on the back end, cloning websites is as easy as like copying it. Right. It's almost like wix, like copy paste done. I wanted to have a feel of that because it's really hard to mess up something that simple. Right now I'm coming to find out. WordPress, no matter how simple you try to make it, it, it's very in depth. So yeah, we can, we can duplicate the pages, everything like that. And that's what phase one is all about is just getting the framework, the foundation, something that looks and feels like the company we have the structure of what we need. And phase two is about building onto that structure. Now, if even breaking those out is a problem, we could put those back together.

Chris LaFay: How many days does. When you hand over the web design task, phase one, how many days does that take? I'm not too concerned about hours at the moment.

Gavin Taylor: Too long, the design, usually one or two days. Okay, technical. That's what gets into the content and stuff. I would say upwards of a week on the longer ones, which takes again, way too long. But yeah, the initial, I would say the design. And so phase one, phase two together on average take about a week right now, just for the first revision, first draft, if you will.

Chris LaFay: Okay.

Gavin Taylor: Okay, cool.

Chris LaFay: All right. That, that, that, that, that, that really helps me. All right, you go ahead and move on to the next ones.

Gavin Taylor: Yep. And really the next one's the final qa. And what I was going to say is these two steps right here, it's just final QA buttoning everything up before it goes live. This alone is taking an extraordinary amount of time because this, there's a couple pieces that go in here. Number one, E2M, our dev solution right now is still fair, fairly new with us. They've been with us for two months now. So we should be over these humps. But we're still getting in the groove of working together on different aspects. Number two, not all of our changes like revision are done correctly on the first revision. So there's a lot of back and forth in QA being done. And to give you an idea, I started a QA this morning on this very specific thing. This is how I do the QAs. So, like stupid little changes like this, I mean, this is something that could go in the process, right? Like, hey, at this point all the pages need to be not indexed. And they what I can see exactly what they were doing. They were trying to work on the performance score for PSI and they know indexed everything so that way they could get a really good score and that they could just check that off. And now I'm positive once they go index everything back, this is going to go back down. But we are very detailed on our QA revisions. So with every little thing we are going to come in here and actually I need to fix that that's bothering me. We're going to actually come in and say, okay, this page, this is what needs change. Here is a picture of it. So that way we are very clear about it. But even then, not all the time do all the changes get made the first time. So it's a lot of back and forth during qa.

Chris LaFay: Gotcha. And by a lot. I'm assuming this is going to take upwards of a week or two. Just because I.

Gavin Taylor: This site right here, We are now at 50 days.

Chris LaFay: 50 days?

Gavin Taylor: 50 days. I would say knock off two weeks. That because this was a back of the stove kind of thing at first.

Chris LaFay: On also, Christmas is in there too, if you. If it's active.

Gavin Taylor: Yeah, yeah. So let's say. Let's say 30 days. Right. We're at a month with this, but three weeks of that, two, almost three weeks of that has been back and forth with QA and different changes that we want made, different things on the pictures, coding. So Craig, the owner, I know we're going really deep on this, but this is where we need help with the processes to make sure that that QA part specifically, I think that's where we're struggling the most with the technical side. Craig is very, very specific about these. Like down to, hey, the phone numbers on every single one of our websites, the button needs to be read, they need to be formatted like this. The hours need to be short. Formatted desktop. This is how the address is supposed to look on mobile. Oh, we didn't do it on this one. On mobile it should only be city, state and zip the pictures. We need this process to replace the pictures. Like I don't know if you can tell, but this is AI generated. So we went and had our designers generate these because picture process sucks. So yeah, there's a lot that goes into this and just going back and forth on Q. UA has absolutely killed this site getting launched, but hopefully this site is. This should be done. We had a meeting with a client and we have final revisions now and we're launching it this week. But we, they've. We have over 60 hours of development hours alone in this site. So we lost money on this site.

Chris LaFay: Okay, so a couple of. A couple of questions and we only have a few more minutes here. We don't have to dive into the back end. I am curious, but not right now though. So these are a couple of very specific things. So like that upper nav bar where you have like the address and then the times opening. Is that editable inside of like a block instead of like a header block? Or is that something that's. Is that a custom coded element where you change it in settings and it just automatically does what it's supposed to do?

Gavin Taylor: So the short answer is I don't know. Long answer and I'll keep this fairly short. We had a senior developer on staff when I started and he was with the company for well over a year. Absolutely incredibly smart at what he does. I felt he over complicated certain things due to his technical abilities. I'm not a developer. I don't know coding. I don't know what he did on the back end. Honestly don't know my way around WordPress too much. So I do know he tried to custom code absolutely everything where he could.

Chris LaFay: Gotcha.

Gavin Taylor: Okay, so my, my guess is yes, it's going to be custom coded.

Chris LaFay: So that's one thing I want to look at next time is anything that is going to be for the most part 100 consistent on a side to site basis. I want that configurable inside of a settings section so that like for example you said like on desktop the address should be the full address but on mobile it should just be city state, zip or city state. Like that's solvable. If where you put the address in has address line one to city state zip code and then it's just done. And same thing with the times as well too. You put that in one location, it reformats on mobile done. So those type of little. Those simple things, I feel like there's a probably a laundry list of those that are consistent across every site to where if those were extrapolated out to like a settings panel that would solve a lot of those small things.

Gavin Taylor: I think so too.

Chris LaFay: The next thing I want to show I'm gonna actually screen share here really quick. QA needs to be a heck of a lot easier what you're doing. We. We did this for a long time because QA sucks this.

Gavin Taylor: Oops.

Chris LaFay: I should need to open up a private window because I'm logged in at the moment. Give me one second. I highly, highly, highly recommend and we can dive into this in more detail next time. Marker IO is what you need to be using for your QA process.

Gavin Taylor: Yeah, I started a trial for this. Now that you share this with me. I haven't dove into it too much.

Chris LaFay: But 10 out of 10 it does all the stuff that you're already doing but it makes it so that you just one click things and you can funnel it into a project management system. You can auto assign tasks the whole nine yards. It takes a screenshot.

Gavin Taylor: So my question is in ClickUp does it. Do you use it with ClickUp right now or another project management?

Chris LaFay: Yeah, yeah. So it basically takes.

Gavin Taylor: Does it create like a hundred tasks for each site or does it make one site as a task with all the issues?

Chris LaFay: So the way that we it funnels into a. No matter the project management system. This is how it works. It takes. When you create a new site inside of Marker, you assign that that site to a project within your, your project management system and then you tell it what section to place the tickets under. Now might not call those things the exact same thing. That's how those are. But it's all the tickets go into that, that one section inside the project.

Gavin Taylor: So you can manually select like, hey, this is a project inside of ClickUp to. Okay, bingo.

Chris LaFay: Yes, 100. So even if your dev doesn't have access to ClickUp, you could actually, you could actually give them access to Marker if you wanted to. And then they would just see all the tasks inside of Marker if you didn't want to give them ClickUp access. I don't know.

Gavin Taylor: Yeah, luckily they do have. Yeah, they do have ClickUp access just to seamlessly put it in. Okay, I think this is good. I think the last thing that I need to really touch base on this first call page. Speed is absolutely critical in anything that we do. And the reason for that is a lot of our money actually comes from the local rankings because how we charge is different than any other agency. Essentially, if we don't improve the marketing from the last agency with the current spin, we don't make money. So SEO is really, really important for that to happen which for any local business page feeders. So I just want to bring that up with, with any changes that we do make. It's something that is absolutely what we need to focus on throughout the entire process. So yeah, what, what are the next steps? I know you mentioned you emailed Natalie with like the packages and stuff. Are we wanting to do this weekly? Are we wanting. How, how often are we wanting to meet?

Chris LaFay: So I'm giving to meet at whatever cadence makes sense. And so I think the logical two like the 2s is, is either let's meet for four hours a month or eight hours a month. And within that eight hours that could also be used to do any kind of execution type of stuff as well too if necessary. So I think one of those two makes the most sense. I do have a number of standing meetings at various different times. And so what I would like to do is always have our next two meetings scheduled. So whether sometimes we do two meetings in a week or we wait a week and a half, that's fine with me, does not matter. But I would like to go ahead and get at least two more scheduled so that we always have that, that buffer there typically for myself, I. Two weeks out is a simple place to schedule. I'm typically not booked out.

Gavin Taylor: Does this time work for you on Mondays as a standing meeting?

Chris LaFay: Let me see here.

Gavin Taylor: Actually, you know what would be better? Hold on one sec. I have a standing meeting with our dev team Every Tuesday at 10:30 Eastern. Are we doing an hour weekly or we. I think that'll probably be best because we blew through 30 minutes. Yeah. Do you have like 9:30 to 10:30 on Tuesdays available?

Chris LaFay: Tuesdays. Let's see here. So next week. Next week I could. The week after I'm hosting an event. The 24th, I could. The third, I'm hosting an event. So in general, yes, Tuesday is one of the days where I typically go into. I live. I live in the suburbs of Atlanta, and so I have a handful of Tuesdays are kind of my day to drive into Atlanta. So that's kind of why it's hit and miss on Tuesdays. Mondays, most of the time I am in my office, not driving around. I also realize you're trying to combine two things kind of together.

Gavin Taylor: Yeah, that's. That's exactly why I would love our call right before our dev call. So that way there is no loss in, like, action items. Like, hey, here are the three things we need to do this week. Boom. Let's talk with dev team. So in an ideal world, we do it on Tuesdays at 9:30. I know you have the event on the 3rd. We can reschedule that one. But that way, at least on the 17th and 24th, we could have this as a standing meeting.

Chris LaFay: So hold on, let me actually back up one second. So I might have misspoke on the dates. So the 17th. Yeah, I was saying rel to dates. And I apologize. That was my fault. I was looking at tomorrow being day number one. Sorry, that. That, that's the one I said next week originally. I apologize about that. So the 17th and the third, I have. I have event slash media in person things happening both of those days in the morning.

Gavin Taylor: Well, let's do. Okay, let's do this then, because I do. What do I have.

Chris LaFay: For next week? I could do the 16th, which is a Monday, or I could also do the 18th, which is a Wednesday. At that 9:30 time.

Gavin Taylor: You said the 16th.

Chris LaFay: Yeah, the 16th would be. The 16th would be at 10. Would be at 10. The 18th would be. Could be at 9:30.

Gavin Taylor: That's fine. Let's do that. Let's do. Let's do the 16th on that 16th at 10.

Chris LaFay: Okay.

Gavin Taylor: Yeah.

Chris LaFay: Awesome.

Gavin Taylor: Should meet Tomorrow actually get technical stuff out of the way.

Chris LaFay: All right, so there we go. That and Natalie, do you want to be a part of that? I know that you. I know that that's dagum early for you.

Natalie Gregorian: Sorry. I'm like, I got really sick over the weekend, so I'm just really snotty at you. No, that doesn't work for me on the, like, regular basis. But I don't think I need to be there because it's.

Chris LaFay: That's what I figured.

Gavin Taylor: Okay.

Natalie Gregorian: Y' all are probably more technical. I have ability to contribute to.

Chris LaFay: Yeah. Okay. So I went ahead and sent the one for the 16th at 10. You want to go ahead and do Tuesday the 24th at 9:30?

Gavin Taylor: Yeah.

Chris LaFay: Okay, let me go ahead and send that one as well.

Natalie Gregorian: My only, like, reason for being here is just to make sure that, like, you guys have a set like, scope like you were talking about. Chris, that checklist of. Here's how we know that, like, this engagement has been successful. Here's how we know that we're making progress towards exactly what we've hired you to do. Just so that we're both on the same page about, like, what the outcomes are. That's all. That's my only reason for being here. It sounds like we have sort of a good start to that. And then, Chris, what I'll do and I'll CC you on this, Gavin. I'll also just send out, like, a independent contractor agreement that's like, you know, the NDA and all the plate stuff.

Chris LaFay: So I can actually send all that out. So the. I typically keep my contracts for stuff like this very simple. I have one that has the whole kitten caboodle in it. So if you'd like me to just send that, we can knock all that out in one fell swoop. And then I'll just take the verbiage from that simple, like one pager, and just put that into the appendix for the scope of work. Does that sound good?

Natalie Gregorian: Works for me.

Chris LaFay: Awesome. So, Gavin, I went ahead and sent a recurring Tuesday invite for 9:30 starting on the 21st 4th.

Gavin Taylor: Okay.

Chris LaFay: The week of the 2nd of March 2nd. I have Tuesday morning plans. Do you want to move that one on the. From the 3rd to 10am on the Monday the 2nd?

Gavin Taylor: Yeah, let's do that.

Chris LaFay: Okay.

Natalie Gregorian: Y. I'm gonna hop off while you finish scheduling. Okay.

Chris LaFay: The rest of them for a good period of time should be fine after that, other than those two the next weeks, and then two weeks after that. Outside of that, the rest of them should be pretty Pretty solid.

Gavin Taylor: Okay. I do want to do tomorrow as well, so that way we can actually get started. I know today was more the introductory, like hey, here's where we are type of thing.

Chris LaFay: I, I can do 30 minutes tomorrow morning if you can do. I have a.

Gavin Taylor: I could do whatever tomorrow morning. I have a 1030, 1130, 1230 scheduled.

Chris LaFay: Could you actually do in the afternoon? I would have more time in the afternoon.

Gavin Taylor: I have a 1pm and a 4pm.

Chris LaFay: Could you do two?

Gavin Taylor: No, I gotta go get my kids.

Chris LaFay: Okay. What time do you get back from your kids?

Gavin Taylor: 345.

Chris LaFay: Oh, and then you have a meeting at 4. Okay, cool. So you're.

Gavin Taylor: No, no, I have a, I have a 4pm Available and 1pm Available.

Chris LaFay: Sorry, my, my, my apologies. Okay, sorry. So say that again. You have available either 1 or 4.

Gavin Taylor: 1 or 4.

Natalie Gregorian: Okay.

Chris LaFay: I actually can't do either of those. So let's go ahead and do the morning.

Gavin Taylor: Okay.

Chris LaFay: Let's do 9:45-10:15. I have basic, I have a 15 minute buffer between both of those. Okay. Between my meetings. And so I want to make sure that I'm not. Both of them are, both of them are client oriented. So I want to make sure that I have a little bit of space just in case. Sorry, we'll do that. So 9:45 to 10:15 tomorrow morning. And in terms of. So what, what I'm getting the feel. So the, the different structures that I sent over to Natalie, I were basically a 4 like 4 hours, 8 hours, 12 hours, 16 hours a month. So based on where we're at right now, are you thinking do you want to start with four and. Or do you want to bump up to eight? Thinking that we might need either more time to, more time to chat or also some work in between sessions.

Gavin Taylor: Let me talk to Natalie and Craig about that specifically because I know this is going to be very front loaded. So at the beginning I am thinking we're going to be meeting a lot more than what we will be down the road. Right now I just want to get at least that four hour thing set up. I mean, I guess it's five hours, whatever, once a week. And then I'm likely going to push for eight hours, do a early week session and a later in the week session. Just bust it out, get it done with. The reason for that is because I want to move fast. And the process, I don't think we're going to need a lot of like ongoing stuff once we get all this sorted process done. I think we're gonna be good. And then I also have to coordinate with the other consultant we are bringing on as well. So I'm going to have you just like think about like what we talked about today and we'll go in more detail tomorrow. Like what your process was. I know we completely skipped over that, but I feel like all that info was really good for where we're at. I'm on the same page with you. If we can templatize what we can give me action items to actually give the dev team, we should be good to go.

Chris LaFay: It's all going to be about creating that initial like really, really, really good template so that when you copy and paste you don't have to like the stupid stuff doesn't have to be redone all the time. Like that's absolutely. That's the mission critical piece. Do you have a GitHub repository of the existing. The template that you have right now?

Gavin Taylor: Never use GitHub, to be honest with you.

Chris LaFay: Do you have a zip file of the existing template?

Gavin Taylor: No, we have. Because we use SiteGround, we have them actually live.

Chris LaFay: Yeah.

Gavin Taylor: As live sites. So we don't actually keep files of those other than like on siteground or whatnot. We have like backup stored. But I don't have the actual like full file for it though.

Chris LaFay: Okay. So we'll also want to make some changes. We'll want to. So if you could get SiteGround to send you a zip file of that core theme folder, that would just be good for me to have. Actually I would love the entire like outside of the uploads actually here. This is actually what I like outside of the uploads directory, I would love to have a zip file of the WP content folder. Basically a list of your basel. That'll give me a list of all your plugins that you use on a regular basis.

Gavin Taylor: What if I do this? I get you the entire backup and restore folder. So that way you have the whole file.

Chris LaFay: That should work as long as it's not zipped up in a weird. Depending on what some plugins do, they're like backup zips in an odd way. Most likely that would work.

Gavin Taylor: So it would just be the normal. Yeah, just the normal files from top to bottom. Okay. Okay, I'll get that to you today.

Chris LaFay: Awesome. Thank you very much, sir.

Gavin Taylor: Thank you. I appreciate you. But.