Meeting
Hoonigan - Current
Gist
Recurring TAP/Smittybilt account check-in covering ecommerce operations: inventory imports were fixed on production (cause unknown, resolved itself), and the team agreed on a quick text-based fix (not custom logic) to discourage P.O. box shipping addresses. Fraud filters were discussed as working well overall, with some false positives from mismatched billing/shipping. Tom shared that the Pro Comp brand is being deprioritized and effectively sunset due to tariff impacts on cost, so its lack of orders isn't a concern, and Q2 hours/contract were confirmed as staying the same pending Chris's DocuSign signature.
Distilled from the transcript by claude-sonnet-5 · Jul 25
What came out of it
Decisions3
- Add simple text warning about P.O. boxes instead of building address-detection logic
- Q2 hours/contract terms will stay the same as current
- Team will deprioritize Pro Comp brand support and focus efforts on Smittybilt
Risks and blockers3
- Smittybilt product import broke and fixed itself with no clear root cause identified
- Fraud filters may be blocking some legitimate orders due to billing/shipping mismatches
- Pro Comp brand has had zero orders since ecommerce relaunch, cause unclear (though attributed to brand being sunset)
Open questions2
- Why did the Smittybilt import stop working and then resolve without any changes?
- Will Josh loosen fraud filters given the false positives being caught?
Next steps4
- VendorAdd quick text notice on checkout page warning that P.O. boxes are not shippable
- MeSign the DocuSign for Q2 hours agreement
- ClientTom to test placing a Pro Comp order to verify checkout still functions
- VendorComplete Pro Comp product import to production
A record of what was agreed, not a task list — nothing here was scheduled.
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Notes
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